Installing Teamviewer on a Rackmount Streambox
To install Teamviewer on a Windows-based Streambox Rackmount Encoder or Decoder, first it is necessary to disable the File-Base Write Filter (FBWF) which protects the Streambox OS from the consequences of unauthorized changes to the disk.
To check if the FBWF is disabled, do the following:
-
Open a command-line window (Start -> Run "cmd") and disable the Write Protection with the following command: fbwfmgr.exe
- If the system is disabled, the first line should read:
- File-based write filter configuration for the current session:
- filter state: disabled.
To disable the FBWF, do the following:
- Open a command-line window (Start -> Run "cmd") and disable the Write Protection with the following command: fbwfmgr.exe /disable
- Reboot the Streambox. At the command line, this can be done with this command:
- shutdown -r -t 0
After the reboot is complete access www.teamviewer.com on the Streambox (or another machine if necessary) and download Teamviewer Quick Support.
Install Quick Support, and give the ID and Password to the Streambox Support person who is aiding you.